Effective Date: 5/1/2025
This Privacy Policy applies to the CORE + CO website, mobile app, booking tools, digital services, and related services operated by Elevated Core and Co, LLC, doing business as CORE + CO (“CORE + CO,” “we,” “us,” or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit or interact with our website, use our mobile app, schedule classes, purchase packages or memberships, contact us, or use any of our services, digital tools, or features.
Please read this Privacy Policy carefully. By using our website, mobile app, booking tools, or services, you agree to the practices described in this policy.
When you visit our website, use our mobile app or booking tools, contact us, schedule a class, create an account, or make a purchase, we may collect the following types of information:
Contact Information, such as your name, email address, phone number, mailing address, and other details submitted through forms, bookings, account creation, or communications with us.
Account, Booking, and Purchase Information, such as class bookings, memberships, package purchases, payment-related details, attendance history, account preferences, and other information needed to provide our services.
Device Information, such as your IP address, browser type, device type, operating system, time zone, and information collected through cookies, analytics tools, or similar technologies.
Usage Data, such as how you interact with our website, mobile app, booking tools, emails, and digital services, including pages visited, time spent on pages, referring websites, and general activity patterns.
Communications, such as messages, inquiries, feedback, support requests, and responses submitted by email, phone, forms, text message, or other communication tools.
We use the information we collect to provide, maintain, and improve our services; manage accounts, bookings, memberships, and purchases; communicate with you; respond to inquiries; send service updates and relevant communications; process transactions; analyze trends and usage; improve the user experience; protect our business, website, app, and users; comply with applicable laws and regulations; and enforce our agreements.
We do not sell your personal information.
We may use third-party service providers, including Mariana Tek, scheduling platforms, payment processors, email and text communication tools, analytics providers, website tools, customer management systems, and other technology providers to operate our business and provide our services.
These providers may process personal information as needed to support account access, scheduling, class bookings, purchases, memberships, payments, communications, analytics, website functionality, customer support, and related services. These third-party providers are governed by their own privacy policies and practices.
Our scheduling, account, booking, package, membership, and payment-related features may be powered by Mariana Tek or related third-party platforms. Information submitted through those tools may be processed by those providers to provide and manage those services.
We may use cookies and similar technologies to understand your preferences, improve website performance, analyze usage, personalize your experience, and support marketing or communication efforts.
You can modify your browser settings to decline cookies, although some features of the website or digital tools may not function properly as a result.
By providing us with your personal information, you consent to us using it for the purposes described in this Privacy Policy.
You may withdraw your consent or opt out of certain communications at any time by contacting us directly or clicking the unsubscribe link in applicable email communications. Some transactional or service-related communications may still be necessary to provide our services.
We retain personal information only for as long as reasonably necessary to provide our services, manage accounts and bookings, communicate with clients, maintain business records, comply with legal obligations, resolve disputes, prevent fraud or misuse, and enforce our agreements.
Contact form submissions and general inquiries may be retained for up to 24 months unless a longer period is required for business, legal, security, or operational purposes.
Account, booking, membership, purchase, payment-related, and transaction records may be retained for as long as needed to provide services and comply with tax, accounting, legal, and business recordkeeping requirements.
When personal information is no longer needed, we will delete it, anonymize it, or securely retain it only as required by law or legitimate business needs.
You may request that we delete personal information associated with your account, bookings, inquiries, purchases, memberships, or other interactions with CORE + CO.
To request deletion, please email [email protected] with the subject line “Data Deletion Request.”
Please include your name, email address, phone number, and any other information needed to identify your account, booking records, or related information.
We will review and respond to deletion requests within a reasonable timeframe. Some information may be retained when required for legal, tax, accounting, security, fraud prevention, dispute resolution, or legitimate business recordkeeping purposes.
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. However, no website, app, platform, transmission method, or storage system is completely secure.
By using our website, mobile app, booking tools, or services, you acknowledge that you provide personal information at your own risk.
Depending on your location, you may have rights under applicable data protection laws, including the right to access the personal information we hold about you, request corrections, request deletion, object to or restrict certain processing, withdraw consent where applicable, and request a copy of certain personal information.
To exercise these rights, contact us directly using the contact information listed below.
Our website, mobile app, emails, or digital services may contain links to third-party websites, apps, or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it promptly.
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of our website, mobile app, booking tools, or services after any update means you accept the revised policy.
If you have questions or concerns about this Privacy Policy, or if you would like to access, update, correct, or delete personal information we hold, you may contact us at:
CORE + CO
Elevated Core and Co, LLC
Email: [email protected]
Website: coreandcoms.com
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